Update from the General Manager
May 08, 2020
Per NC 211 Message: Today at 5pm, NC will move into Phase One. The Stay at Home Order remains in place with some changes.
WCWC's office will remain closed to the public until May 25. Our office will continue to work effectively and efficiently to meet the needs of our members. This time has given us the opportunity to incorporate new technologies and more flexible account procedures. It is our intention to keep these processes in place as much as possible in the future unless we recognize negative financial or collection issues as a result of these procedure changes.
Executive Order 124 allows for payment arrangements to be extended 6 months for water charges in April and May. We stand ready to assist, but you must contact our office to make that request by May 31, 2020.
Be safe as we turn the corner in hopes of returning to normalcy while we explore the "new" norm. Please contact us at 252-393-1515 or firstname.lastname@example.org if we can help in any way.
Lisa Smith-Perri, GM/Exec Dir
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