Welcome to the Official Website of West Carteret Water Corporation

Inclement Weather - Frozen Plumbing

During these spurts of extremely cold weather, you may experience interruptions of water due to your personal plumbing being... frozen. To help avoid that, we offer the following suggestions:

  • Ensure that all exposed plumbing is insulated, especially any metal piping or fittings.

  • Where plumbing is installed on an exterior wall, such as a kitchen or bathroom, open the cabinet doors during extremely low temps.
  • Disconnect all hoses from exterior faucets and insulate all faucets.

  • Although we do not encourage wasting water, sometimes the only way to avoid frozen plumbing is allow a small stream of water to run in your sinks or tubs if you know you have exposed plumbing.

  • If your plumbing freezes, try to locate the area that is exposed and SAFELY generate heat, noting that using electrical appliances around water (ice, snow) is never safe. Otherwise, it really is a waiting game. Small water lines freeze quickly, but, generally they thaw shortly after temps reach ABOVE freezing.

  • As temperatures rise, be alert to damage to your plumbing as well as your neighbor's. Frozen water will expand and often rupture pipes that are not located until after thawing begins.

  • Occasionally, we have found that the water meter or dual check valve have frozen. If you do not have water after the highest temp of the day, feel free to contact us.

OFFICE
252-393-1515

AFTER HOURS-EMERGENCY
252-241-0116 or 252-241-9383

Bill Payment Options & Information


Step by Step Guide for Online Registration


In addition to mailing or visiting our office to make a payment, WCWC now offers 2 different online bill pay options.


New Online Payment Portal

 

Important News

New Office Hours beginning
January 1, 2025
8:30 am - 4:00 pm
Monday - Friday

 

2025 ANNUAL MEMBERSHIP MEETING
 Tuesday, April 29th
at
Western Park Community Building
at 7 pm. 
Doors open at 6 pm for registration.
The Notice of Annual Meeting will be included
in next month’s billing.

Recent News View All »

Software Conversion

January 12, 2024

After a two-year search for the perfect fit, West Carteret Water Corporation began embarking on an all-inclusive, company-wide software update this past Spring. We are nearing the end of the conversion process with a new vendor and the upgrades will be implemented in two phases, both in November 2023 and January 2024. With this plan to be fully converted early next year, moving forward, there will be times that our staff will be working diligently to train on the multiple new systems while attempting to maintain excellent customer service to our members. Although you are our number one priority, there may be times that we will experience billing or payment processing delays, and we thank...

Read More »

Wintertime Water Pipe Preservation Tips

Wintertime Water Pipe Preservation Tips

February 01, 2025

As temperatures plummet and winter tightens its grip, the specter of frozen water pipes becomes a pressing concern for homeowners.

Are your pipes adequately fortified against the bitter cold to stave off potential disasters?

Read the full article »