Welcome to the Official Website of West Carteret Water Corporation

CONTACT INFORMATION

If your phone number, mailing address, or email address has changed and it has not been updated with us, please call or send us an email.

252-393-1515 water@wcwc.biz

It is important for us to have updated contact information. We may need to contact you about billing, outages, or leaks.

Bill Payment Options & Information

Step by Step Guide for Online Registration

In addition to mailing or visiting our office to make a payment, WCWC now offers 2 different online bill pay options.

New Online Payment Portal

Important News

2023 Water Quality Report (CCR) is available to view details of testing results along with other useful information. Click to view.

Thank you for your patience with our new software upgrade. As challenging as it has been, we have confidence it will benefit the corporation in the future.

Please note:

With the software conversion, if you have not already re-established your draft, please do so by following the green Bill Payment buttons to be directed to our new payment portal. You will need your account number and PIN number that is on your monthly statement.

Recent News View All »

Software Conversion

January 12, 2024

After a two-year search for the perfect fit, West Carteret Water Corporation began embarking on an all-inclusive, company-wide software update this past Spring. We are nearing the end of the conversion process with a new vendor and the upgrades will be implemented in two phases, both in November 2023 and January 2024. With this plan to be fully converted early next year, moving forward, there will be times that our staff will be working diligently to train on the multiple new systems while attempting to maintain excellent customer service to our members. Although you are our number one priority, there may be times that we will experience billing or payment processing delays, and we thank...

Time For Preparedness

September 03, 2024

As September arrives, so does National Preparedness Month—a time to emphasize the importance of being ready for any emergency situation that may arise. From natural disasters to unforeseen emergencies, being prepared can make all the difference in keeping yourself and your loved ones safe.

Read the full article »